Terms of Service

  1. Scope: B2C sale of health supplements and B2B display-and-inquiry for ethical drugs and Kampo.
  2. Orders and payment: prices are tax-included; payment is by prepayment. Direct bank transfer is available; credit card / KOMOJU payments are in preparation.
  3. Shipping: shipping is handled according to the Shipping Policy.
  4. Returns: returns and refunds are handled according to the Returns & Refunds Policy.
  5. Pharmaceuticals (B2B): prescription medicines, medical-use pharmaceuticals and Kampo preparations are handled only for qualified business buyers. License verification may be required. They are not sold to ordinary consumers through the shopping cart.
  6. Intellectual property: website content may not be reproduced without permission.
  7. Disclaimer: website content is product and business information. It is not medical advice, diagnosis or treatment guidance.
  8. Governing law and venue: these terms are governed by the laws of Japan, with the Tokyo District Court as the exclusive court of first instance.
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