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Legal Disclosure

Last updated: July 20, 2026

SellerTsubaki Trading Co., Ltd. (Kabushiki Kaisha Tsubaki Trading)
Responsible representativeYuri Naruse
Corporate number0200-01-114137
AddressLicensed pharmaceutical wholesale premises: 2-16-15 Yoyogi, Shibuya-ku, Tokyo 151-0053, Shinjuku Oak Building 3F.
Contact (Email)support@tsubaki-jp.com
Sales priceShown tax-included on each product page, or by quotation for institutional inquiry items.
Additional feesShipping, customs charges, import duties, bank transfer fees, and other handling fees may apply. Applicable fees are shown at checkout or quotation.
Payment methodsDirect bank transfer. Online credit card / KOMOJU payments are in preparation and are not available until formally activated.
Payment timingPrepayment is required at the time of order confirmation or quotation acceptance.
Delivery timingDispatched within 1-5 business days after payment confirmation and any required compliance confirmation.
Shipping methodJapan Post, or another agreed carrier where required by destination, product type, or compliance procedure.
Returns and cancellationPer the Returns & Refunds policy. Returns for customer convenience are generally not accepted after shipment. Wrong items or serious delivery damage should be reported promptly.
Handling categoryHealth supplements and eligible consumer items may be sold through normal checkout. Prescription medicines, medical-use pharmaceuticals, and Kampo preparations are handled for business inquiries through qualification and document review. No efficacy or treatment claims are made to the general public.
Regulatory referencePer JETRO (Japan External Trade Organization) official guidance, medicines already lawfully distributed in Japan may be exported in their original form (unchanged name and packaging) without a Pharmaceutical Manufacturing Business License under the PMD Act; altering the name or packaging would require such a license. See JETRO: export licensing Q&A for pharmaceuticals (Japanese).

Pharmaceutical Wholesale Distribution License (Japan)

License number
No. 5313250689
Issuing authority
Governor of Tokyo
Valid
September 2, 2025 - September 1, 2031
Scope
All ethical medicines, guidance-required medicines, and general OTC medicines

Licensed pharmaceutical wholesale premises: 2-16-15 Yoyogi, Shibuya-ku, Tokyo 151-0053, Shinjuku Oak Building 3F.

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