Last updated: July 20, 2026
| Seller | Tsubaki Trading Co., Ltd. (Kabushiki Kaisha Tsubaki Trading) |
|---|---|
| Responsible representative | Yuri Naruse |
| Corporate number | 0200-01-114137 |
| Address | Registered head office / SCTA address: 1-34-2 Denenchofu, Ota-ku, Tokyo 145-0071, Decole 104. Licensed pharmaceutical wholesale premises: 2-16-15 Yoyogi, Shibuya-ku, Tokyo 151-0053, Shinjuku Oak Building 3F. |
| Contact | support@tsubaki-jp.com / TEL +81-80-8686-2866 (9:00-18:00 JST; AI-assisted outside hours) |
| Sales price | Shown tax-included on each product page, or by quotation for B2B inquiry items. |
| Additional fees | Shipping, customs charges, import duties, bank transfer fees, and other handling fees may apply. Applicable fees are shown at checkout or quotation. |
| Payment methods | Direct bank transfer. Online credit card / KOMOJU payments are in preparation and are not available until formally activated. |
| Payment timing | Prepayment is required at the time of order confirmation or quotation acceptance. |
| Delivery timing | Dispatched within 1-5 business days after payment confirmation and any required compliance confirmation. |
| Shipping method | Japan Post, or another agreed carrier where required by destination, product type, or compliance procedure. |
| Returns and cancellation | Per the Returns & Refunds policy. Returns for customer convenience are generally not accepted after shipment. Wrong items or serious delivery damage should be reported promptly. |
| Handling category | Health supplements and eligible consumer items may be sold through normal checkout. Prescription medicines, medical-use pharmaceuticals, and Kampo preparations are display-and-inquiry only for qualified businesses and are not sold to ordinary consumers through the cart. No efficacy or treatment claims are made to the general public. |
Pharmaceutical Wholesale Distribution License (Japan)
- License number
- No. 5313250689
- Issuing authority
- Governor of Tokyo
- Valid
- September 2, 2025 - September 1, 2031
- Scope
- All ethical medicines, guidance-required medicines, and general OTC medicines
Registered head office / SCTA address: 1-34-2 Denenchofu, Ota-ku, Tokyo 145-0071, Decole 104.
Licensed pharmaceutical wholesale premises: 2-16-15 Yoyogi, Shibuya-ku, Tokyo 151-0053, Shinjuku Oak Building 3F.