Shipping fee: flat ¥4,000 worldwide, approximately US$25. Bank transfer fees are borne by the customer.
Carrier: Japan Post, or another agreed carrier where destination, product type or compliance procedure requires it.
Dispatch: normally within 1-5 business days after payment confirmation and any required compliance confirmation, with tracking information provided after shipment.
International shipping: import duties, taxes, customs charges or destination-country restrictions may apply and are the recipient's responsibility.
Prescription medicines: prescription medicines and medical-use pharmaceuticals are not shipped through the consumer B2C cart. They are handled only by inquiry for qualified institutions and trade buyers.
Contact: support@tsubaki-jp.com