Terms of Service

  1. Scope: online retail sale of health supplements and institutional display-and-inquiry for ethical drugs and Kampo.
  2. Orders and payment: prices are tax-included; payment is by prepayment. Direct bank transfer is available; credit card / KOMOJU payments are in preparation.
  3. Shipping: shipping is handled according to the Shipping Policy.
  4. Returns: returns and refunds are handled according to the Returns & Refunds Policy.
  5. Pharmaceuticals (institutional): prescription medicines, medical-use pharmaceuticals and Kampo preparations are handled only for qualified business buyers. License verification may be required. They are handled through the qualification-review inquiry process.
  6. Intellectual property: website content may not be reproduced without permission.
  7. Disclaimer: website content is product and business information. It is not medical advice, diagnosis or treatment guidance.
  8. Governing law and venue: these terms are governed by the laws of Japan, with the Tokyo District Court as the exclusive court of first instance.
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