{"id":5051,"date":"2026-07-06T00:09:14","date_gmt":"2026-07-06T00:09:14","guid":{"rendered":"https:\/\/tsubaki-jp.com\/refund_returns\/"},"modified":"2026-07-06T00:09:14","modified_gmt":"2026-07-06T00:09:14","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/tsubaki-jp.com\/mn\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<h2>\u8fd4\u54c1\u30fb\u8fd4\u91d1\u30dd\u30ea\u30b7\u30fc<\/h2>\n<p>\u5f53\u5e97\u306e\u5546\u54c1\u306f\u3059\u3079\u3066\u65e5\u672c\u304b\u3089\u767a\u9001\u3059\u308b\u56fd\u969b\u8d8a\u5883\u5546\u54c1\u3067\u3059\u3002\u56fd\u969b\u7269\u6d41\u304a\u3088\u3073\u533b\u85ac\u54c1\u306e\u5b89\u5168\u7ba1\u7406\u4e0a\u306e\u8981\u8acb\u306b\u3088\u308a\u3001\u767a\u9001\u5f8c\u306f\u304a\u5ba2\u69d8\u306e\u3054\u90fd\u5408\u306b\u3088\u308b\u8fd4\u54c1\u30fb\u8fd4\u91d1\u30fb\u4ea4\u63db\u306f\u539f\u5247\u3068\u3057\u3066\u304a\u53d7\u3051\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p>\u6b21\u306e\u5834\u5408\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\uff08support@tsubaki-jp.com\uff09\u307e\u3067\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\uff1a<\/p>\n<ul>\n<li>\u304a\u5c4a\u3051\u3057\u305f\u5546\u54c1\u304c\u3054\u6ce8\u6587\u3068\u7570\u306a\u308b\u5834\u5408<\/li>\n<li>\u914d\u9001\u4e2d\u306b\u5546\u54c1\u304c\u8457\u3057\u304f\u7834\u640d\u3057\u3066\u3044\u305f\u5834\u5408<\/li>\n<\/ul>\n<p>\uff08\u533b\u7642\u7528\u533b\u85ac\u54c1\uff09\u300c\u533b\u85ac\u54c1\u533b\u7642\u6a5f\u5668\u7b49\u6cd5\uff08\u85ac\u6a5f\u6cd5\uff09\u300d\u304a\u3088\u3073\u533b\u85ac\u54c1\u306e\u5b89\u5168\u7ba1\u7406\u4e0a\u306e\u8981\u8acb\u306b\u3088\u308a\u3001\u533b\u85ac\u54c1\u306f\u8ca9\u58f2\u5f8c\u3001\u54c1\u8cea\u306e\u4fdd\u6301\u304a\u3088\u3073\u304a\u5ba2\u69d8\u306e\u5b89\u5168\u78ba\u4fdd\u306e\u305f\u3081\u3001\u539f\u5247\u3068\u3057\u3066\u8fd4\u54c1\u30fb\u8fd4\u91d1\u3092\u304a\u53d7\u3051\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p><em>\u3054\u6ce8\u6587\u3092\u3082\u3063\u3066\u3001\u5f53\u5e97\u306e\u300c\u8fd4\u54c1\u30fb\u8fd4\u91d1\u30dd\u30ea\u30b7\u30fc\u300d\u306b\u540c\u610f\u3044\u305f\u3060\u3044\u305f\u3082\u306e\u3068\u3044\u305f\u3057\u307e\u3059\u3002<\/em><\/p>\n<hr \/>\n<h2>\u9000\u8d27\u9000\u6b3e\u653f\u7b56<\/h2>\n<p>\u7531\u4e8e\u672c\u5e97\u5546\u54c1\u5747\u4ece\u65e5\u672c\u53d1\u8d27\uff0c\u5c5e\u4e8e\u56fd\u9645\u8de8\u5883\u5546\u54c1\u3002\u6839\u636e\u56fd\u9645\u7269\u6d41\u53ca\u836f\u54c1\u5b89\u5168\u7ba1\u7406\u8981\u6c42\uff0c\u5546\u54c1\u4e00\u7ecf\u53d1\u51fa\uff0c\u539f\u5219\u4e0a\u4e0d\u652f\u6301\u56e0\u4e2a\u4eba\u539f\u56e0\u7533\u8bf7\u9000\u8d27\u3001\u9000\u6b3e\u6216\u6362\u8d27\u3002<\/p>\n<p>\u4ee5\u4e0b\u60c5\u51b5\u53ef\u8054\u7cfb\u5ba2\u670d\uff08support@tsubaki-jp.com\uff09\u5904\u7406\uff1a<\/p>\n<ul>\n<li>\u6536\u5230\u5546\u54c1\u4e0e\u8ba2\u5355\u4e0d\u7b26\uff1b<\/li>\n<li>\u5546\u54c1\u5728\u8fd0\u8f93\u8fc7\u7a0b\u4e2d\u4e25\u91cd\u7834\u635f\u3002<\/li>\n<\/ul>\n<p>\uff08\u5904\u65b9\u836f\uff09\u6839\u636e\u65e5\u672c\u300a\u533b\u836f\u54c1\u533b\u7597\u5668\u68b0\u7b49\u6cd5\u300b\uff08\u836f\u673a\u6cd5\uff09\u53ca\u836f\u54c1\u5b89\u5168\u7ba1\u7406\u8981\u6c42\uff0c\u836f\u54c1\u4e00\u7ecf\u552e\u51fa\uff0c\u4e3a\u4fdd\u969c\u836f\u54c1\u8d28\u91cf\u53ca\u6d88\u8d39\u8005\u5b89\u5168\uff0c\u539f\u5219\u4e0a\u4e0d\u63a5\u53d7\u9000\u8d27\u6216\u9000\u6b3e\u3002<\/p>\n<p><em>\u4e0b\u5355\u5373\u8868\u793a\u60a8\u5df2\u9605\u8bfb\u5e76\u540c\u610f\u672c\u5e97\u300a\u9000\u8d27\u9000\u6b3e\u653f\u7b56\u300b\u3002<\/em><\/p>\n<hr \/>\n<h2>Returns &amp; Refund Policy<\/h2>\n<p>All our products are shipped from Japan and are international cross-border goods. Owing to international logistics and pharmaceutical safety-management requirements, once an item has been dispatched, returns, refunds or exchanges for customer-side reasons are not accepted in principle.<\/p>\n<p>Please contact customer support (support@tsubaki-jp.com) in the following cases:<\/p>\n<ul>\n<li>The item received does not match your order;<\/li>\n<li>The item was severely damaged during transit.<\/li>\n<\/ul>\n<p>(Prescription medicines) Under Japan&#8217;s Act on Securing Quality, Efficacy and Safety of Pharmaceuticals and Medical Devices (the PMD Act \/ Yakukiho) and pharmaceutical safety-management requirements, medicines cannot be returned or refunded once sold, in principle, to ensure product quality and consumer safety.<\/p>\n<p><em>By placing an order, you acknowledge that you have read and agree to this Returns &amp; Refund Policy.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u8fd4\u54c1\u30fb\u8fd4\u91d1\u30dd\u30ea\u30b7\u30fc \u5f53\u5e97\u306e\u5546\u54c1\u306f\u3059\u3079\u3066\u65e5\u672c\u304b\u3089\u767a\u9001\u3059\u308b\u56fd\u969b\u8d8a\u5883\u5546\u54c1\u3067\u3059\u3002\u56fd\u969b\u7269\u6d41\u304a\u3088\u3073\u533b\u85ac\u54c1\u306e\u5b89\u5168\u7ba1\u7406\u4e0a\u306e\u8981\u8acb\u306b\u3088\u308a\u3001\u767a\u9001\u5f8c\u306f\u304a\u5ba2\u69d8\u306e\u3054\u90fd\u5408\u306b\u3088\u308b\u8fd4\u54c1\u30fb\u8fd4\u91d1\u30fb\u4ea4\u63db\u306f\u539f\u5247\u3068\u3057\u3066\u304a\u53d7\u3051\u3067\u304d\u307e\u305b\u3093\u3002 \u6b21\u306e\u5834\u5408\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\uff08support@tsubaki-jp.com\uff09\u307e\u3067\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\uff1a \u304a\u5c4a\u3051\u3057\u305f\u5546\u54c1\u304c\u3054\u6ce8\u6587\u3068\u7570\u306a\u308b\u5834\u5408 \u914d\u9001\u4e2d\u306b\u5546\u54c1\u304c\u8457\u3057\u304f\u7834\u640d\u3057\u3066\u3044\u305f\u5834\u5408 \uff08\u533b\u7642\u7528\u533b\u85ac\u54c1\uff09\u300c\u533b\u85ac\u54c1\u533b\u7642\u6a5f\u5668\u7b49\u6cd5\uff08\u85ac\u6a5f\u6cd5\uff09\u300d\u304a\u3088\u3073\u533b\u85ac\u54c1\u306e\u5b89\u5168\u7ba1\u7406\u4e0a\u306e\u8981\u8acb\u306b\u3088\u308a\u3001\u533b\u85ac\u54c1\u306f\u8ca9\u58f2\u5f8c\u3001\u54c1\u8cea\u306e\u4fdd\u6301\u304a\u3088\u3073\u304a\u5ba2\u69d8\u306e\u5b89\u5168\u78ba\u4fdd\u306e\u305f\u3081\u3001\u539f\u5247\u3068\u3057\u3066\u8fd4\u54c1\u30fb\u8fd4\u91d1\u3092\u304a\u53d7\u3051\u3067\u304d\u307e\u305b\u3093\u3002 \u3054\u6ce8\u6587\u3092\u3082\u3063\u3066\u3001\u5f53\u5e97\u306e\u300c\u8fd4\u54c1\u30fb\u8fd4\u91d1\u30dd\u30ea\u30b7\u30fc\u300d\u306b\u540c\u610f\u3044\u305f\u3060\u3044\u305f\u3082\u306e\u3068\u3044\u305f\u3057\u307e\u3059\u3002 \u9000\u8d27\u9000\u6b3e\u653f\u7b56 \u7531\u4e8e\u672c\u5e97\u5546\u54c1\u5747\u4ece\u65e5\u672c\u53d1\u8d27\uff0c\u5c5e\u4e8e\u56fd\u9645\u8de8\u5883\u5546\u54c1\u3002\u6839\u636e\u56fd\u9645\u7269\u6d41\u53ca\u836f\u54c1\u5b89\u5168\u7ba1\u7406\u8981\u6c42\uff0c\u5546\u54c1\u4e00\u7ecf\u53d1\u51fa\uff0c\u539f\u5219\u4e0a\u4e0d\u652f\u6301\u56e0\u4e2a\u4eba\u539f\u56e0\u7533\u8bf7\u9000\u8d27\u3001\u9000\u6b3e\u6216\u6362\u8d27\u3002 \u4ee5\u4e0b\u60c5\u51b5\u53ef\u8054\u7cfb\u5ba2\u670d\uff08support@tsubaki-jp.com\uff09\u5904\u7406\uff1a \u6536\u5230\u5546\u54c1\u4e0e\u8ba2\u5355\u4e0d\u7b26\uff1b \u5546\u54c1\u5728\u8fd0\u8f93\u8fc7\u7a0b\u4e2d\u4e25\u91cd\u7834\u635f\u3002 \uff08\u5904\u65b9\u836f\uff09\u6839\u636e\u65e5\u672c\u300a\u533b\u836f\u54c1\u533b\u7597\u5668\u68b0\u7b49\u6cd5\u300b\uff08\u836f\u673a\u6cd5\uff09\u53ca\u836f\u54c1\u5b89\u5168\u7ba1\u7406\u8981\u6c42\uff0c\u836f\u54c1\u4e00\u7ecf\u552e\u51fa\uff0c\u4e3a\u4fdd\u969c\u836f\u54c1\u8d28\u91cf\u53ca\u6d88\u8d39\u8005\u5b89\u5168\uff0c\u539f\u5219\u4e0a\u4e0d\u63a5\u53d7\u9000\u8d27\u6216\u9000\u6b3e\u3002 \u4e0b\u5355\u5373\u8868\u793a\u60a8\u5df2\u9605\u8bfb\u5e76\u540c\u610f\u672c\u5e97\u300a\u9000\u8d27\u9000\u6b3e\u653f\u7b56\u300b\u3002 Returns &amp; Refund Policy All our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5051","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/tsubaki-jp.com\/mn\/wp-json\/wp\/v2\/pages\/5051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tsubaki-jp.com\/mn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tsubaki-jp.com\/mn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tsubaki-jp.com\/mn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tsubaki-jp.com\/mn\/wp-json\/wp\/v2\/comments?post=5051"}],"version-history":[{"count":0,"href":"https:\/\/tsubaki-jp.com\/mn\/wp-json\/wp\/v2\/pages\/5051\/revisions"}],"wp:attachment":[{"href":"https:\/\/tsubaki-jp.com\/mn\/wp-json\/wp\/v2\/media?parent=5051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}